Please contact us and send by including the following information in your emails to b2b_support@hhgrace.com :

• Your Online Login Name & Password (so we may test your connection and environment faster). Your login parameters will be kept confidential.

• Screenshot of the error message or issue of concern.

• Type of Operating System. (e.g. WIN10).

• Browser mode and version. (e.g. Edge).

• Additional information that could assist us to answer your request faster.